Explore optimization for your existing solution

Reap maximum benefits or embark in reviewing your business processes to understand best practices.

Dynamics ERP Optimization HealthCheck Assessment Program​

A two-week program offering to help understand whether your current Dynamics NAV or Dynamics 365 Business Central is optimized to support your growing business and changing business processes of the new normal times. It’s time for you to find out to be able to cost effectively unlock greater value from your ERP.

Investment

PHP 250,000 exclusive of applicable taxes

Timeline

2 Weeks

THE 3-STEP APPROACH

Project Scope Definition Phase

This is the discovery phase where Performance Advantage Systems International, Inc. (PASI) will work with you to define which business processes and applications are to be reviewed.

Interview and Systems Audit Phase

Once scope has been defined, this will be followed with a two-step activity:

  • Interviews with your key business users and support teams to understand in detail the perceived Dynamics NAV/Dynamics 365 Business Central application, company’s business processes including license deployment and use of the system, and
  • Systems Audit to gather your information on the following areas: business process flow, application configuration set up, extensions, customization, integration/interfaces, infrastructure and security set up, data volume, reporting and utilization

HealthCheck Assessment & Optimization Report Phase

Based on the information gathered and activities done, PASI will produce a healthcheck assessment and optimization report which will detail findings on your current challenges, gap analysis, current license deployment and utilization, current systems configuration which may prevent you from fully optimizing your Dynamics NAV/Dynamics 365 Business Central. Dynamics 365 Business Central PASI will provide recommendations to effectively address your applications and business process challenges. These will be discussed and presented in detail including insights to optimize Dynamics for your business.

PASI Business Process Review (BPR) for Dynamics 365 Business Central​​

This is a one-week program of collaborative engagement to review the set of your targeted business processes in order to deliver detailed recommendations for your business improvement.

PASI’s Business Process Review (BPR) for Dynamics 365 Business Central involves conduct of discovery sessions with your company management and key personnel pertinent to your objectives, current operational processes, challenges and functional requirements. We will be providing an Executive Summary with detailed findings and recommendations as our main deliverable post completion of data gathering and analysis.

Investment

PHP 100,000 exclusive of applicable taxes

Timeline

1 Week

SERVICE COVERAGE

    • Company, executive management direction and goals
    • Understanding of your “As-Is” current operational & financial processes and system functionality
      – Areas to reviewed: Financial and Supply Chain Management
    • Identify current challenges with business applications in use, hardware infrastructure set up; desired changes and process improvements 
    • Dynamics 365 Business Central best process mapping
    • Recommended “To-Be” or future process structure
    • Executive summary presentation and recommendations 

DELIVERABLES

    • Executive Summary Document
      – Company’s Objectives
      – Assessment of Findings
      – Recommendations

PASI Technical Services

Cloud Application Development

To complement our suite of service offerings, our team of certified and experienced developers continue to advance their competencies with the Microsoft’s Power Platform technology.

What’s in it for you?

  • development of easy, low code stand-alone business applications or extensions for your existing Microsoft solutions with Power Apps;
  • automated workflow directly in the application with Power Automate;
  • creation of powerful reports and immersive dashboards from multiple data sources uncovering business insights thereby enabling your businesses to transform, innovate and modernize your processes.

Power
Apps

Build apps in hours—not months — that easily connect to data, use Excel-like expressions to add logic, and run on the web, iOS, and android devices.

Power
BI

Unify data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.  

Power
Automate

Include powerful workflow automation directly in your apps with a no-code approach that connects to hundreds of popular apps and services.

Power Virtual Agents

Easily build chatbots to engage conversationally with your customers and employees—no coding required.

Integration Services

More than application development, our delivery and technical team provide integration services of the Microsoft technology including Dynamics 365 Business Central, Microsoft 365, Azure with your other critical systems allowing for seamless end-to-end management of your business whether in the cloud or on-premise scenarios. Backed by decades of successful implementation and integration services, the team will provide you with the level of expertise needed in every IT project endeavour.

Migration and Hosting Services

As we help you transition to the cloud, our team takes responsibility of the migration of your infrastructure, database and set-up directly to the Microsoft Azure platform where you can opt to maintain your own cloud environment or have them hosted and managed in the PASI Azure environment.

 

Need help to quickly build applications or migrate to cloud?

Let's get in touch!

We would love to hear from you.

PASI CUSTOMER SUCCESS PLANS

For Dynamics 365 Business Central and LS Retail Customers​

PASI ENTRY LEVEL CS PLAN

IDEAL FOR

Customer requiring timely response to queries and escalations instead of waiting on queues

Customers with newly implemented D365 Business Central and has less than 10 users requiring support and assistance in stabilizing the system

Existing retail customers with occasional POS solution issues that may not be addressed internally thereby requiring PASI support

Investment

PHP 125,000

Timeline

50 hours

SERVICE COVERAGE

    • 8 hours (8:00am – 5:00pm), 5-day (Monday – Friday) Service Desk Support via phone or email or chat
    • Service Level Agreement
    • A Monthly Consumption Report is submitted at the end of each month.
    • No onsite support

Service Level Agreement

Response Time

Service Level Agreement

Severity A: Critical Business Impact
Critical incidents are those that interfere with core business functions OR loss or potential loss of mission critical data.

Response Time

30 minutes initial response time
Within 8 hours resolution time

Service Level Agreement

Severity B: Moderate Business Impact
Moderate impact are those that interfere with non-core activities OR functions that do not affect the entire company.

Response Time

2 hours initial response time
Within 24 hours resolution time

Service Level Agreement

Severity C: Minimum Business Impact
Minimum impact are those that interfere with normal completion of work OR tasks are more difficult but not impossible to complete.

Response Time

4 hours initial response time
Within 48 hours resolution time

PASI GO-TO CS PLAN

IDEAL FOR

Customers with newly implemented D365 Business Central or Retail solutions (ex LS Retail/Central) and has more than 10 users requiring support and assistance in stabilizing the system

Customers with frequent new hires or employees requiring training and familiarization with the system.

Newly upgraded and updated Business Central or retail system to get accustomed to the latest version of the solution

Customers who are NOT current or updated on BREP but running on a supported Microsoft Business Central version requiring support and assistance on the system

Investment

PHP 275,000

Timeline

130 hours

SERVICE COVERAGE

    • 8 hours (8:00am – 5:00pm), 5-day (Monday – Friday) Service Desk Support via phone or email or chat
    • Service Level Agreement
    • A Monthly Consumption Report is submitted at the end of each month.
    • The availed hours can be used for training and/or customization any time within the covered annual period
    • Additional scope for LS Retail Customers:

7/7 (Monday – Sunday including Holidays)

Consumable ONSITE support including travel time to the store/outlet.

Service Level Agreement

Response Time

Service Level Agreement

Severity A: Critical Business Impact
Critical incidents are those that interfere with core business functions OR loss or potential loss of mission critical data.

Response Time

30 minutes initial response time
Within 8 hours resolution time

Service Level Agreement

Severity B: Moderate Business Impact
Moderate impact are those that interfere with non-core activities OR functions that do not affect the entire company.

Response Time

2 hours initial response time
Within 24 hours resolution time

Service Level Agreement

Severity C: Minimum Business Impact
Minimum impact are those that interfere with normal completion of work OR tasks are more difficult but not impossible to complete.

Response Time

4 hours initial response time
Within 48 hours resolution time

PASI PREMIER CS PLAN

IDEAL FOR

Customers with increased support concerns and customization requirements in Microsoft Business Central and Retail solutions (LS Retail/Central/RMH)

Customers with high volume transactions, multiple POS in multiple stores

Customers who are updated on BREP but running on an old unsupported Microsoft Business Central version of the solution

Customers who are NOT current or updated on BREP and running on an old unsupported Microsoft Business Central Version of the solution.

Investment

PHP 500,000

Timeline

275 hours

SERVICE COVERAGE

    • 8 hours (8:00am – 5:00pm), 5-day (Monday – Friday) Service Desk Support via phone or email or chat
    • Service Level Agreement
    • A Monthly Consumption Report is submitted at the end of each month.
    • The availed hours can be used for training and/or customization any time within the covered annual period
    • The plan covers an assigned support contact for customer access
    • Additional scope for LS Retail Customers:

7/7 (Monday – Sunday including Holidays)

Consumable ONSITE support including travel time to the store/outlet.

Service Level Agreement

Response Time

Service Level Agreement

Severity A: Critical Business Impact
Critical incidents are those that interfere with core business functions OR loss or potential loss of mission critical data.

Response Time

30 minutes initial response time
Within 8 hours resolution time

Service Level Agreement

Severity B: Moderate Business Impact
Moderate impact are those that interfere with non-core activities OR functions that do not affect the entire company.

Response Time

2 hours initial response time
Within 24 hours resolution time

Service Level Agreement

Severity C: Minimum Business Impact
Minimum impact are those that interfere with normal completion of work OR tasks are more difficult but not impossible to complete.

Response Time

4 hours initial response time
Within 48 hours resolution time

Got questions or need a quote?
Let’s get in touch!

We would love to hear from you.